Ten states earned top grades in the biennial Digital States Survey.
SACRAMENTO, Calif. – September 19, 2016 – The Center for Digital Government announced the results of its 2016 Digital States Survey, a biennial evaluation of the technology practices of all 50 states, at an awards ceremony last night.
The Digital States Survey evaluates states’ use of technology to improve service delivery, increase capacity, streamline operations and reach policy goals and assigns each state a grade based on quantifiable results.
Since the last biennial survey in 2014, grades improved in 17 states, declined in 10 and remained even in 23. Ten states earned top grades, with Virginia and Ohio moving up to A designations and Michigan, Missouri and Utah maintaining their A marks from 2014. Florida was the most improved state, rising from a C to a B+.
“Seventeen states improved their grades, an indication that they continue to make smart technology investments and are successfully leveraging those investments to maintain and even improve services and efficiencies across all aspects of government,” said Todd Sander, executive director of the Center for Digital Government.
The Digital States Survey was designed to highlight best and emerging technology practices that can be shared across state borders. The survey recognizes these achievements and provides a common reference for all 50 states in the ongoing work of finding better ways to do the public’s business.
The Center thanks Accela, Deloitte, Dell EMC, NIC, Nutanix, SHI, Symantec, Veritas and Verizon for underwriting the survey.